Ticket modified by Tracking System at 2010/12/17 18:02
Tracking System: Bugs
Category: Tracker
Version: Version 1.6 (unsupported)
Status: Closed
Resolution: None
Completed: 0%
Priority: 5 - medium
Created By: Peter Tuhársky
Assigned to: Ralf Becker
Summary: #2183 - Settings - Close pending - dosen’t respect 'Never’
There is an option in Site settings - Configuration - named Close ‘pending’. If I select some available value (1-30), it works. However, if I select the value ‘Never’, after saving the settings the value is reverted to default ‘7’.
Comment by Tracking System at 2010/12/17 18:02:
This Tracker item was closed automatically by the system. It was previously set to a Pending status, and the original submitter did not respond within 14 days.
Comment by Ralf Becker at 2010/12/03 17:49:
Dear EGroupware user,
thanks for reporting bugs back to egroupware.org.
With the new release of EGroupware 1.8.001 we also fixed many bugs. So we kindly ask you to recheck your bug reports against the new version.
If you do not respond within the next 14 days, we assume the bug no longer exist and your report will be closed automatically.
Thanks for your understanding
Ralf Becker
Stylite GmbH
Comment by Stefan Roder at 2010/01/27 00:02:
The same appears in our installation. This is very urgent, as we do not want to allow to close tickets without a solution. Are there any workarounds out there?
linked entries:
http://www.egroupware.org/egroupware/index.php?menuaction=tracker.tracker_ui.edit&tr_id=2183&no_popup=1